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The CS Library

In-depth guides on Customer Success in the AI era

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Future-Proofing CS Roles: Designing the AI-Specialized Team

Discover how to future-proof your Customer Success team with AI-driven roles, smart specialization, and a business case execs can’t ignore.
The Velaris Team
August 4, 2025

Stand Out, Get Hired, and Thrive: Modern Customer Success Skills for the AI Era

Discover how to stand out as a CSM in the AI era. Learn the skills, habits, and mindset shifts top performers use to stay ahead.
The Velaris Team
August 4, 2025

The CS Leader’s Guide to Strategic Influence

This free guide shows CS leaders how to create real value, influence the C-suite, and prove revenue impact.
The Velaris Team
August 4, 2025
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