Context-aware AI agents for customer success
Let agents handle key workflows in the background so your team can focus on building stronger customer relationships.
Powered by a proprietary context graph that gives every agent the context it needs to stay accurate, reliable, and aligned.
Autonomous digital teammates that help you handle more accounts with the team you already have
Let agents handle key workflows in the background so your team can focus on building stronger customer relationships. Powered by a proprietary context graph that gives every agent the context it needs to stay accurate, reliable, and aligned.
Analyzes customer data to surface insights, trends, and answers instantly.
Analyzes customer data to surface insights, trends, and answers instantly.
Manages low-touch customers proactively by answering questions and addressing risks and opportunities.
Analyzes customer data to surface insights, trends, and answers instantly.
Analyzes customer data to surface insights, trends, and answers instantly.
Analyzes customer data to surface insights, trends, and answers instantly.
Agents remember past signals, actions, and outcomes, so they can learn from what worked before and improve how they operate over time.
See what agents are doing, understand why they took each action, and keep humans in control of what gets approved or changed.
Gives every agent a connected understanding of each customer by bringing together signals from across your entire customer stack.
Add custom agents alongside Velaris Expert Agents
Add your instructions and prompts, define the steps, and let agents run automatically on either time or event-based triggers that you configure.
Join the ranks of the AI-native Customer Success teams that are using Velaris to move faster and work smarter
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“The platform's ease of use, combined with straightforward integration, allowed us to automate critical processes quickly.
Customer support from Velaris has also been exceptionally responsive and helpful (kudos to the shared Slack channel!).”
“Not just the product, but the quality of service offered by Velaris is amazing!
The platform has helped us get visibility on customers, be able to measure health and streamline our processes with automations.
The AI features also feel like a natural extension of the platform, they don’t feel like they’re bolted-on after the fact.”
“The Velaris team goes above and beyond to make sure their customer needs are not just met, but exceeded. It’s rare to find a company that values it’s customers as much as Velaris does. Using Velaris has transformed our client operations - they have set a new standard in this space."
Velaris is an AI-native Customer Success Platform built for mid-market and enterprise B2B SaaS teams. From customer health scoring and churn prediction to onboarding automation, renewals, and expansion workflows, Velaris helps recurring revenue teams understand account health, reduce churn, and scale customer success with greater visibility and control.