Product Updates

Most MCPs let AI look up a single record. Velaris Intelligence MCP goes further: it connects conversations, product usage, health scores, and commercial data before the AI ever sees your question. Instead of dumping thousands of raw records and hoping the model reasons through them, Velaris delivers pre-structured customer intelligence, so your AI can actually answer "which accounts are at risk, and why."

Our latest product update lets organizations deliver consistent customer experiences across CS and Support interactions with Velaris Support.

Introducing Connect by Velaris, the new extension to our Customer Success Platform that revolutionizes the way businesses manage customer-related tasks. Read on to learn more about the possibilities of Connect by Velaris and how it can help improve collaboration, transparency, and efficiency.

Our latest product update lets users create custom relational databases for the customer information that just doesn't fit anywhere else.