We look forward to showing you Velaris but first we'd like to know a little bit about you.
Velaris is a powerful Customer Success Platform that puts your operational cadence in place. Understanding your customers is now easy and more profitable
We're here to empower businesses, like yours, to finally put customers front and centre. The result? Informed and engaged teams; Delighted and successful customers: in two words, brand fans.
The Velaris Customer hub combines all your customer analytics, processes, and activities in a beautifully designed and intuitive platform. We make it simpler than ever to bring customers to the center of your organization and help you make them successful.
Avoid churn by understanding your customer engagement and satisfaction, whilst proactively helping them to adopt your product.
Bring transparency and alignment to your customer's desired outcomes. Don't lose track on the reason why customers buy your product, and help them realise those desired outcomes. Turn your customers into advocates.
Turn your customers into a growth engine. Increase upsell conversions in-app from free trials to paying customers.
Take a proactive approach to Customer Success with Velaris, the complete Customer Success Platform built on experience. Unite your siloed customer data on a single, intuitive platform, giving you the tools and insights needed to power productivity, increase retention and grow your business
We bring disperse customer data siloed in different systems into an intuitive and beautiful interface.
Powerful Insights and analytics that let you identify trends and run a predictable business at scale. Start forecasting Net and Gross retention into the future. Avoid surprises and don’t miss any expansion opportunities.
Automate internal tactics and external communications. Remove manual tasks and get more done.
" It is like night and day; we now have complete visibility on our install base and are in touch with all of our customers using the automation. Working with Velaris has been a great success and our team is very proud to report a significant reduction in churn and increased expansion identification. "
" You guys have the best service I've ever had in any system or tool, normally when I ask for something to the other vendors, they take weeks to get back and say they will look into it, you guys get back in hours and actually get it done! "
Finally, get real-time reports on customer health, renewals, and growth that are easy to understand.
Our platform is designed to make your day that little bit easier so you have more time to focus on taking real action to enhance customer success.
Velaris gets product teams in sync with customer reality, bringing them closer by giving them product usage trends, feature requests and rich customer data + segmentation
We have two words for you: Smooth - as in smoother handover to customer success - and Simple - as in simple managing of accounts and leads.
Velaris will obliterate your team’s troubles and produce better experiences for your customers…and set up only takes minutes. What’s not to love? It’s, well, super!