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The Operating System for modern Customer Success

Velaris is a powerful Customer Success Platform that puts your operational cadence in place. Understanding your customers is now easy and more profitable

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WHAT WE DO

One platform, limitless Success

Take a proactive approach to Customer Success with Velaris, the complete Customer Success Platform built on experience. Unite your siloed customer data on a single, intuitive platform, giving you the tools and insights needed to power productivity, increase retention and grow your business.

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Understand

Understand your  book of business at a glance

We bring disperse customer data siloed in different systems into an intuitive and beautiful interface.

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ANALYZE

Make your business predictable 

Powerful Insights and analytics that let you identify trends and run a predictable business at scale. Start forecasting Net and Gross retention into the future. Avoid surprises and don’t miss any expansion opportunities.

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GROW

Scale your operations without compromising quality

Automate internal tactics and external communications. Remove manual tasks and get more done.

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Fast, flexible, and powerful, Velaris is your supertool for Customer Success...

...But don't just take our word for it

Quotation marks

" It is like night and day; we now have complete visibility on our install base and are in touch with all of our customers using the automation. Working with Velaris has been a great success and our team is very proud to report a significant reduction in churn and increased expansion identification. "

Marcos De La Cueva
CEO and Cofounder at Billin
Quotation marks

" You guys have the best service I've ever had in any system or tool, normally when I ask for something to the other vendors, they take weeks to get back and say they will look into it, you guys get back in hours and actually get it done! "

Stefan Kalum Mikkelsen
Blueprint Learning
CUSTOMER SUCCESS: A TEAM SPORT

Velaris empowers your entire team to deliver winning customer experiences

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For Executive & Management teams

Finally, get real-time reports on customer  health, renewals, and growth that are easy to understand.

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For Customer Success teams

Our platform is designed to make your day that little bit easier so you have more time to focus on taking real action to enhance customer success.

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For Product teams

Velaris gets product teams in sync with customer reality, bringing them closer by giving them product usage trends, feature requests and rich customer data + segmentation

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For Sales reps

We have two words for you: Smooth - as in smoother handover to customer success - and Simple - as in simple managing of accounts and leads.

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"As our business has grown, so has the number of business tools we use for managing customers, providing business intelligence, managing tasks, reporting, collaborating...you name it. Velaris has been extremely helpful in unifying all this data and providing a single source of truth for understanding our customers. Since using Velaris, we've uncovered so much about our customers and business and it has been key in helping us drive our net revenue retention."

Marcos de la Cueva - Co-founder & CEO @ Billin

Taking the suck out of Success

Ready to discover your new Customer Success superpower?

Velaris will obliterate your team’s troubles and produce better experiences for your customers…and set up only takes minutes. What’s not to love? It’s, well, super!

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