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The Operating System for

The Operating System

for modern Customer Success

modern Customer Success

Velaris is a powerful Customer Success Platform that puts your operational cadence in place. Understanding your customers is now easy and more profitable

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Hey, we're Velaris.

We're here to empower businesses, like yours, to finally put customers front and centre.  The result? Informed and engaged teams; Delighted and successful customers: in two words, brand fans.

WHAT VELARIS CAN DO FOR YOU

Helping you turn Customers into Fans

The Velaris Customer hub combines all your customer analytics, processes, and activities in a beautifully designed and intuitive platform. We make it simpler than ever to bring customers to the center of your organization and help you make them successful.

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Decrease
churn

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Strengthen
relationships

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Improve product-led growth

Avoid churn by understanding your customer engagement and satisfaction, whilst proactively helping them to adopt your product.

Bring transparency and alignment to your customer's desired outcomes. Don't lose track on the reason why customers buy your product, and help them realise those desired outcomes. Turn your customers into advocates.

Turn your customers into a growth engine. Increase upsell conversions in-app from free trials to paying customers.

WHAT WE DO

Taking the suck out of Success

Superpower your Customer Success and Onboarding teams with a future proof solution that helps them prioritise work and removes the manual burden through automation, task management, and insights so they can focus on high impact work to make their customer successful

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Understand

Understand your  book of business at a glance

We bring disperse customer data siloed in different systems into an intuitive and beautiful interface.

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ANALYZE

Make your business predictable 

Powerful Insights and analytics that let you identify trends and run a predictable business at scale. Start forecasting Net and Gross retention into the future. Avoid surprises and don’t miss any expansion opportunities.

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GROW

Scale your operations
without  compromising quality

Automate internal tactics and external communications. Remove manual tasks and get more done.

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Fast, flexible, and powerful, Velaris is your supertool for Customer Success.

CUSTOMER SUCCESS: A TEAM SPORT

Velaris empowers your entire team to deliver winning customer experiences

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For Executive & Management teams

Finally, get real-time reports on customer  health, renewals, and growth that are easy to understand.

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For Customer Success teams

Our platform is designed to make your day that little bit easier so you have more time to focus on taking real action to enhance customer success.

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For Product teams

Velaris gets product teams in sync with customer reality, bringing them closer by giving them product usage trends, feature requests and rich customer data + segmentation

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For Sales reps

We have two words for you: Smooth - as in smoother handover to customer success - and Simple - as in simple managing of accounts and leads.

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"As our business has grown, so has the number of business tools we use for managing customers, providing business intelligence, managing tasks, reporting, collaborating...you name it. Velaris has been extremely helpful in unifying all this data and providing a single source of truth for understanding our customers. Since using Velaris, we've uncovered so much about our customers and business and it has been key in helping us drive our net revenue retention."

Marcos de la Cueva - Co-founder & CEO @ Billin

Taking the suck out of Success

Ready to discover your new Customer Success superpower?

Velaris will obliterate  your team’s troubles and produce better experiences for your customers…and set up only takes minutes. What’s not to love? It’s, well, super!

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