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No more guesswork. Just reliable data.
Understand the health of your customers and make data-driven decisions with AI-assisted intelligence.
AI-enriched health signals that keep you one step ahead.
Prioritize your accounts, anticipate expansion-readiness and stop churn before it happens.
Bake AI sentiment scores based on customer calls and communications into your health score.
Customize the metrics, weights, and thresholds that matter for your business. Enable custom logic for every lifecycle stagee
Now your voice of customer data is as measurable as your metrics
Velaris uses AI to analyze qualitative data like customer emails, call transcripts, and support tickets and turn it into structured insights for both day-to-day work and strategic planning.
Velaris AI processes every customer call and distills risks, opportunities, and action items into a structured report.
Spot trending topics, track sentiment over time, and identify recurring issues without manually tagging or combing through conversations.
Your customer data, now at your fingertips
No spreadsheets. No mess.
Custom visualizations that show real-time insights.
Deploy surveys through email or the web.
Velaris is an AI-native Customer Success Platform built for mid-market and enterprise B2B SaaS teams. From customer health scoring and churn prediction to onboarding automation, renewals, and expansion workflows, Velaris helps recurring revenue teams understand account health, reduce churn, and scale customer success with greater visibility and control.