Module 3 Certification
To earn your certification, we just need you to answer a few questions to assess your understanding of the module content.
1. What is the most important first step before building an AI agent?
2. Why is it recommended to scope an AI agent to a single use case?
3. In Zapier, what role do Triggers play in an AI agent workflow?
4. Which capability most clearly distinguishes an AI agent from a simple AI chatbot?
5. Which scenario best illustrates appropriate use of an AI agent in Customer Success?
Certification in Building Rule-Based Agents for Post-Sales Workflows
Awarded to:
[Your Name]
This certifies that the holder has completed a course in using rule-based automation systems augmented with LLMs to create agents that can autonomously perform post-sales tasks. With this knowledge, they will be able to use automation tools such as Zapier or n8n integrated with LLMs like ChatGPT and Claude to eliminate repetitive admin work and save time.
Certificate ID: XXXXXX
Dilanka Kalutota
Co-Founder
Jose Fernandez-Castaño
Co-Founder
