We look forward to showing you Velaris, but first we'd like to know a little bit about you.
Connect Pendo with Velaris to turn in-app behavior into customer success action — trigger workflows from feature usage, guide views, and NPS responses, and push product signals straight into health scores.
New Visitor
Fires when a visitor is first seen in your app, letting Velaris add new users to the right account automatically.
New Account
Triggers when an account is first seen in-app, helping Velaris kick off onboarding workflows from day one.
Feature Clicked
Runs when a tagged feature is used, letting Velaris track adoption of key features per account.
Page Loaded
Fires when a tagged page is viewed, giving Velaris product engagement signals for health scoring.
Guide Displayed
Triggers when an in-app guide is shown, letting Velaris see which customers received onboarding or release messages.
NPS Response Submitted
Runs when a user submits an NPS survey, allowing Velaris to update sentiment and alert CSMs to detractors.
Poll Response Submitted
Fires when a user answers an in-app poll, letting Velaris capture feedback against the customer record.
Track Event Received
Triggers when Pendo receives a custom track event, so Velaris can act on milestones like a first integration or report created.
Track Event
Sends a custom event to Pendo, letting Velaris record CS milestones like a completed onboarding or QBR.
Update Visitor Metadata
Writes fields to a Pendo visitor, so Velaris can share data like CSM owner or health score for guide targeting.
Update Account Metadata
Writes fields to a Pendo account, letting Velaris segment in-app messages by tier, renewal date, or lifecycle stage.
Get Visitor
Retrieves a visitor’s details and activity, enabling Velaris to enrich contact records with usage data.
Get Account
Retrieves an account’s details and activity, helping Velaris keep product adoption data current.
Custom API Call
Make a custom API call to a specific endpoint.
Velaris is an AI-native Customer Success Platform built for mid-market and enterprise B2B SaaS teams. From customer health scoring and churn prediction to onboarding automation, renewals, and expansion workflows, Velaris helps recurring revenue teams understand account health, reduce churn, and scale customer success with greater visibility and control.