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A customer success tool that integrates effortlessly with PayPal

Connect PayPal with Velaris to bring payment activity into customer success — trigger workflows from payments, refunds, subscriptions, and disputes, and keep billing context on every account.

Automate workflows with PayPal Triggers in Velaris

Payment Completed

Fires when a payment capture completes, letting Velaris log revenue events on the customer timeline.

Payment Refunded

Triggers when a payment is refunded, helping Velaris flag possible dissatisfaction and alert the CSM.

Payment Denied

Runs when a payment is denied, letting Velaris start a follow-up workflow before the account is at risk.

Subscription Created

Fires when a new subscription is created, allowing Velaris to kick off onboarding for the account.

Subscription Cancelled

Triggers when a subscription is cancelled, letting Velaris launch churn-save or offboarding playbooks.

Subscription Payment Failed

Runs when a recurring payment fails, helping Velaris surface billing risk in health scores.

Dispute Created

Fires when a customer opens a dispute, letting Velaris escalate the account to the right owner.

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Drive results with PayPal Actions in Velaris

Get Order

Retrieves the details of a PayPal order, letting Velaris show purchase context on the account.

Search Transactions

Pulls transaction history for a date range, helping Velaris build a complete picture of payment behavior.

Get Subscription

Retrieves a subscription's status and billing details so Velaris can keep renewal data current.

Create Invoice

Creates a draft invoice in PayPal, letting Velaris automate billing steps from success workflows.

Send Invoice

Sends an existing invoice to the customer, so Velaris can trigger billing at the right moment.

Custom API Call

Make a custom API call to a specific endpoint.

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