We look forward to showing you Velaris, but first we'd like to know a little bit about you.
Switched from Planhat
Switched from Planhat
Switched from Planhat
Why do Customer Success teams choose Velaris?
Our AI goes beyond surface-level summarization. Our platform's AI dives deep into conversations from your emails, Slack and calls to deliver relevant, actionable insights for your team.
No need to sink your time and resources into a 6 month implementation. Our team handles everything including data migration and integrations within an average of 8 weeks.
You’ll have a dedicated implementation manager, CSM and a dedicated Slack channel for tailored assistance.
Build integrations across 70+ tools that we support with a drag-and-drop builder. Build customized flows in days instead of months.
All the features you’d expect from a Customer Success Platform
…plus the ones that make the difference
Velaris Customer Success Platform
Planhat
Loved by fast-growing customer success teams
“The platform's ease of use, combined with straightforward integration, allowed us to automate critical processes quickly.
Customer support from Velaris has also been exceptionally responsive and helpful (kudos to the shared Slack channel!).”
“Not just the product, but the quality of service offered by Velaris is amazing!
The platform has helped us get visibility on customers, be able to measure health and streamline our processes with automations.
The AI features also feel like a natural extension of the platform, they don’t feel like they’re bolted-on after the fact.”
“The Velaris team goes above and beyond to make sure their customer needs are not just met, but exceeded. It’s rare to find a company that values it’s customers as much as Velaris does. Using Velaris has transformed our client operations - they have set a new standard in this space."
Frequently Asked Questions
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Velaris offers the most flexible integration capabilities in the market. If our native integrations and suite of 70+ low-code connectors don’t fit your needs, we will customize them for you.
You will be partnered with a dedicated Velaris implementation manager who will scope your systems, map your data, handle migration from your existing tool and set up your integrations. All we need from you is access to your systems and your guidance on alignment calls.
We offer a platform license that is inclusive of 5 user seats and unlimited viewer seats, with variables based on number of accounts, extra users.
Our AI features automate typical CS busywork and surface critical information to the right people at the right time, so that no one has to chase or dig for updates.
CS teams that adopt Velaris typically save 5 -10 hours a week per CSM.
We’ve trained Velaris’ AI to think like a Customer Success expert, with a focus on the challenges you face every day in post-sales. We use best-in-class models and refine them constantly using customer feedback.
At Velaris, your data is always treated with the highest level of confidentiality. Our AI features run on private servers, and we never allow our model providers to train on your data.
