The platform helping post-sales teams multiply their impact at:
If you’ve used Claude or other agents for CSM you’ve probably run into these issues:
Outputs are fragmented across each CSM’s individual workspaces
Agents are impossible to track and govern
Valuable learnings stay siloed and never become a part of shared organizational knowledge
Every agent:
Works in the background just like a human
Runs automatically on the cloud (no more Claude Routines and manual approvals)
Can be triggered by an event like a health score drop (not just on a schedule)
Can be used by the whole team
Can be observed and tracked
Deeply understands customer context, CS best practices and you own institutional knowledge

.webp)
.webp)


.webp)
.webp)


"I love the AI capabilities of Velaris, which really help to leverage a large data set in Salesforce by integrating in a way that allows us to prompt on specific accounts or a variety of accounts to find clarity without manual data analysis. The AI Copilot is fantastic."
"The Copilot functionality is particularly impressive. It gives a clear, comprehensive view of account health by bringing together insights from multiple customer touchpoints, making it much faster for our team and leadership to understand what's happening in each account."
"You can't get it anywhere else. It will move the needle on the way people are working. I can only do this in Velaris."