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Integrate Microsoft Outlook with Velaris to automate customer communications — trigger workflows from incoming emails and streamline follow-ups, updates, and reporting without manual effort.
New Email
Fires when a new email arrives in the inbox, allowing Velaris to launch workflows like customer onboarding or escalation handling.
New Attachment
Triggers when a new email with attachments is received, helping Velaris capture important files and link them to customer records.
New Email in Folder
Activates when a new email lands in a specified folder, letting Velaris segment and act on messages based on their routing.
Send Email
Lets Velaris send emails via Outlook, enabling automated outreach, updates, and reminders.
Reply to Email
Allows Velaris to reply to specific emails, supporting faster customer responses and follow-ups.
Add Label to Email
Adds a category label to an email so Velaris can organize and prioritize communications.
Move Email to Folder
Moves an email to a chosen folder, helping Velaris manage inbox organization automatically.
Forward Email
Forwards an email to specified recipients, enabling Velaris to share important updates with internal teams.
Custom API Call
Allows Velaris to call any Outlook API endpoint for advanced use cases beyond standard actions.
Download Attachment
Downloads attachments from a specified email so Velaris can store or process them in customer records.
Create Draft Email
Creates a draft message, letting Velaris prepare communications for later approval or sending.
Remove Label from Email
Removes a category label from an email so Velaris can adjust categorization dynamically.
Send Draft Email
Sends a prepared draft message, letting Velaris finalize and deliver planned communications.
Find Email
Searches for emails using full-text search, giving Velaris access to historical messages for context.
