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A customer success tool that integrates effortlessly with Freshdesk

Connect Velaris with Freshdesk to unify your customer support workflows and insights. Automate ticket management, sync contact data, and enhance visibility into your support pipeline with seamless integration.

Automate workflows with Freshdesk Triggers in Velaris

Drive results with Freshdesk Actions in Velaris

Get Tickets

Retrieve ticket instances from Freshdesk and bring them into Velaris for a complete view of customer issues.

Get Ticket Status

Check the status of a Freshdesk ticket in Velaris to track progress and manage escalations more effectively.

Get All Tickets by Status

Pull all Freshdesk tickets by their status and centralize them in Velaris for streamlined support reporting.

Get Contact from ID

Fetch Freshdesk contact details using a specific ID and sync them into Velaris for unified customer profiles.

Get Freshdesk Contacts

Retrieve and optionally filter Freshdesk contacts, then connect them to Velaris for improved account and contact management.

Custom API Call

Execute custom Freshdesk API calls and send the data into Velaris to extend your automation and reporting capabilities.

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Discover the difference it can make for your team.