We look forward to showing you Velaris, but first we'd like to know a little bit about you.
Understand your customers’ health at a glance with a single customer health dashboard
- Frustrated by customer health data scattered in different places?
- Churn catching you by surprise?
- Tired of endlessly updating spreadsheets that get outdated quickly?
Velaris gives you real-time customer health metrics in a single dashboard.
Get reliable customer health data at your fingertips so you can easily monitor your customers’ health status and spot churn before it happens
Is scattered data keeping you in the dark about your customers’ health?
Your CRM, Support, and analytics tools are rich with metrics that help you understand your customers better. But monitoring customer health is hard because you never have all the data you need in one place.
You may have tried creating a spreadsheet, but keeping it up to date is almost impossible. So you’re left with incomplete, unreliable data that keeps you constantly guessing about which customers you need to prioritize.
We’re here to tell you there’s a better way.
Velaris brings all your health indicators into one dashboard so that monitoring customer health becomes a breeze
See all your customers’ key health indicators at a glance
Velaris brings together key health metrics like overall customer health, product usage, engagement rate, NPS scores, and more in a single dashboard.
Need a pie chart of your product adoption rate broken down by industry? Or a time series of NPS ratings over time? Or a breakdown of ticket volume per customer? Velaris offers it all.
Get any type of visualization you need for your chosen indicators, and view their status in real-time - no manual updates needed!
Create a roadmap for your customers’ success
Create custom account plans and automatically track their progress with Success Plans. Drive tangible outcomes for your team and clear ROI for customers.
Stay ahead of churn with automations
Create automated NPS and CSAT surveys that keep your data up-to-date.
Automate alerts that will notify your team when health drops below a certain level.
Deliver personalized communications at the right time with automatically triggered email sequences.
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Connect any type of data — from anywhere.
Velaris integrates with all of the systems you already have in place. Connect your CRM, Customer Support, and Communication tools to get a complete picture of health.
The tool used by high-performing CS teams to understand their customers and stay ahead of the curve
Burhan Kaynak
Taran Hercules
Jose Carlos Vazquez
Customer health scores
Customer monitoring
Customer profiles
Keeping a pulse on your customers has never been so easy.
Get accurate, timely customer health data without having to maintain spreadsheets. Understand your customers and instantly identify potential issues — with only a glance.
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