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We look forward to showing you Velaris, but first we'd like to know a little bit about you.

Velaris vs Vitally

Gain deeper visibility across your post-sales activities, without wrangling data or code. We are the more flexible alternative that fast-moving CS teams depend on. Skip the heavy-lifting and let our team handle the set up.

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Trusted by high-growth CS and post-sales teams
Uberall logo color
Airship-logo
Lokalise logo light
Hostaway logo
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Uberall logo color
Airship-logo
Lokalise logo light
Hostaway logo
trumpet
Uberall logo color
Airship-logo
Lokalise logo light
Hostaway logo
trumpet

Why do Customer Success teams choose Velaris?

Done-for-you set up

No need to sink your time and resources into a 6 month implementation. Our team handles everything including data migration and integrations within an average of 8 weeks.

Dedicated support, regardless of your company size

You’ll have a dedicated implementation manager, CSM and a dedicated Slack channel for tailored assistance.

The most flexible integrations

Build integrations across 70+ tools that we support with a drag-and-drop builder. Build customized flows in days instead of months.

All the features you’d expect from a Customer Success Platform

Customer 360
Health
Playbooks
Automations
Emails
Success Plans
Opportunity Management
Project Management

…plus the ones that make the difference

Velaris Customer Success Platform

Vitally

Flexible, multi-level data hierarchies
Contacts, accounts, organizations and custom objects
Voice of customer data analysis
Trending Topics
Identify recurring issues and themes in customer feedback
Sentiment-driven health scores
AI Pulse
Automatic sentiment scores based on customer calls
LLM integrator
Velaris Bridge
Automate workflows between Velaris, your CRM, project management tools and other systems, powered with AI.
4.7

“The platform's ease of use, combined with straightforward integration, allowed us to automate critical processes quickly.

Customer support from Velaris has also been exceptionally responsive and helpful (kudos to the shared Slack channel!).”

Head of Customer Success

“Not just the product, but the quality of service offered by Velaris is amazing!

The platform has helped us get visibility on customers, be able to measure health and streamline our processes with automations.

The AI features also feel like a natural extension of the platform, they don’t feel like they’re bolted-on after the fact.”

Senior Customer Success Manager

“The Velaris team goes above and beyond to make sure their customer needs are not just met, but exceeded. It’s rare to find a company that values it’s customers as much as Velaris does. Using Velaris has transformed our client operations - they have set a new standard in this space."

Head of Customer Success

Frequently Asked Questions

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