Product

Capabilities

Data and Analytics

Find out anything you need to know about your customers, instantly.

Save hours every week with drag-and-drop automations.

The workspace for faster, smarter CS teams.

Connect with your customers in the right place, at the right time.

Features

Features Overview

Data and analytics

Find any type of customer data in seconds.

Measure and understand the health of your customer portfolio.

Measure and understand the health of your customer portfolio.

Sentiment Analysis

Understand how your customers are feeling at a glance.

Understand how your customers are feeling at a glance.

Productivity and Automation

Automation Builder

Create flexible automations on an intuitive drag-and-drop interface.

Task Management

Create, schedule and manage all your tasks in one space.

Standardize and speed up your processes.

Manage account plans and prove ROI.

Customer Collaboration

Streamline your email communications.

Customer Portal

Create, distribute and automate customer surveys.

Collaborate externally with your customers.

Leverage the power of AI to become a proactive CS org.

Integrations and security

Connect to any system you need.

Data and Security

GDPR and SOC compliant.

Data and analytics

Sentiment Analysis

Productivity and Automation

Automation Builder

Task Management

Customer Collaboration

Customer Portal

Writing Assistant

velaris
support

Integrations and security

Data and Security

Solutions

By role

The customer platform powering your growth.

Get full visibility and control over your CS operations.

Proactively manage your portfolio.

By team

Build a smoother, faster onboarding process for both you and your customers.

Accelerate sales with customer data.

Easy insights for product strategy.

Customer Marketing

Create personalized customer marketing campaigns.

By model

Deliver enterprise-grade service effortlessly.

Scale your digital CS strategy without losing your human touch.

Resources

Your go-to source for best practices, leadership articles, and a whole host of insights to empower your entire Customer Success org.

Deep dives and how-to's on trending CS topics.

Real results and success stories from our customers.

Definitions, examples, and formulas for foundational concepts in SaaS and Customer Success.

Product Updates

Learn about our latest releases.

menu.

02

Product

a.

Capabilities

Data & Analytics

b.

Features

Features Overview

Data and Analytics

Sentiment Analysis

productivity and automation

Automation Builder

Task Management

velaris support

Velaris Support

customer engagement

Customer Portal

Writing Assistant

integrations and security

Data and Security

03

Solutions

a.

By role

The customer platform that makes your business predictable.

Get full visibility and control over your CS operations.

Proactively manage your portfolio

b.

By team

Coordinate, automate, and monitor onboarding and implementation projects.

Accelerate sales with customer data.

Easy insights for product strategy.

Customer Marketing

Create personalized customer marketing campaigns.

c.

By model

Deliver enterprise-level service effortlessly.

Scale your digital CS strategy without losing your human touch.

07

Resources

Deep dives and how-to's on trending CS topics.

Real results and success stories from our customers.

Definitions, examples, and formulas for foundational concepts in SaaS and Customer Success.

Product Updates

Learn about our latest releases.

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